Question: What Spectrum Equipment Do I Need To Return?

Does spectrum pick up equipment?

About Spectrum Stores Includes everything in full service store and shop Spectrum Mobile.

Shop new products, upgrade, make payments, pick-up equipment (including self-install kits)..

Where do I drop off my spectrum equipment?

You can easily return Spectrum equipment by bringing it to any UPS Store®.Use the UPS Store Locator tool to find the store nearest you.The UPS Store® will handle packaging and shipping back to us at no charge to you.

Does spectrum charge for a router?

Spectrum Internet customers are required to use an authorized modem to connect to the Spectrum network. For a monthly fee, Spectrum will provide a pre-configured WiFi router. Customers may also choose to use or purchase their own router. … However, only Spectrum-provided equipment is supported by our technicians.

Does spectrum charge for the modem?

Effective April 1st, new Spectrum customers are being charged a one-time fee of $9.99 to either pick up or have shipped a cable modem for self-installation. If a technician installs it for you, the fee is $49.99.

Do I have to return my spectrum modem?

If you’re planning on disconnecting or downgrading any Spectrum services, you’re responsible for returning any leased equipment, including modems, routers, Spectrum receivers and any auxiliary equipment provided by Spectrum. You’re not required to return any remotes or cables that came with your equipment.

Where do I return my Spectrum cable box?

You can easily return the Spectrum equipment by bringing it to any U.S. Postal Service Office.Secure the equipment with the packaging included in your shipping box.Place the prepaid return label over the original shipping label.Bring the packaged equipment to any U.S. Postal Service Office.More items…

How do I cancel spectrum Internet and keep cable?

If you need to cancel any of your Spectrum services, please contact us at (833) 224-6603.

How do I cancel my Spectrum TV service?

Cancel Service If you need to cancel any of your Spectrum services, please contact us at (833) 224-6603.

Can I cancel spectrum online?

Change or Cancel Service. The following information will help you make changes to your Spectrum account, including transferring or moving service and upgrading your TV package. If you need to cancel service, please call us at: (833) 267-6094.

What happens if I don’t return my spectrum modem?

If you forget to return your equipment, Spectrum will charge you for it. And they won’t charge you $10/mo, they’ll charge for the full replacement cost of the equipment.

Does spectrum have a cancellation fee?

Since Spectrum is a contract-free provider, there are no cancellation fees or early termination fees (ETFs) to worry about. Service is on a month-to-month basis, and if you decide you want to try another provider, all you need to do is cancel service and return any rented equipment.

How do you negotiate with Spectrum?

How to Negotiate With Spectrum Over the PhoneStep 1: Determine other Internet options. When negotiating with any cable company, you want to call and ask to cancel. … Step 2: Collect your leverage. It’s not enough to just say that you’re unhappy with the service anymore. … Step 3: Know the limits. … Step 4: Negotiation time.

How much does it cost to replace a spectrum router?

Summary of Spectrum internet feesFeeAmountSelf-install kit$9.99Reconnection fee$4.99Modem equipment rentalIncludedHome Wi-Fi equipment (modem/Wi-Fi router)$5.00/mo.3 more rows•Jun 26, 2020

What happens if you dont return spectrum equipment?

If you fail to return all rented or leased equipment to Spectrum after you cancel or downgrade your services, an unreturned equipment fee may be charged to your account.

How long do you have to return your spectrum equipment?

Note: Customers who are sick or in self-quarantine due to COVID-19 have an extended 60-day window to return Spectrum equipment.

How do I return my ups spectrum equipment?

UPS Return You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you.