Why Would Verizon Suspend My Account?

How long can your phone be suspended?

Most cellular carriers place limits on how long you can voluntarily suspend your phone line.

For example, Verizon Wireless allows you to suspend your phone for a maximum of 90 days, with or without billing..

How long until Verizon shuts off phone?

60 daysDepending on the circumstances, Verizon may shut off cell service as soon as the week of your missed payment or up to 60 days after a missed payment.

Can I freeze my Verizon account?

Just go to vzw.com/suspend and sign into your account, or if you’re already signed in, select Devices from the My Verizon navigation and choose Suspend or Reconnect. If you have more than one phone number on your account, select the number you want to suspend and click Suspend Service.

What happens if you don’t pay your Verizon bill?

Late fee charges are charged at the rate of 1.5% of the balance that wasn’t paid by the due date or $5 (whichever is greater) or as permitted by law. For example, if your unpaid balance is $50, each month until you’re current, a late fee of $5 is charged to your bill (since 1.5% of $50 is less than $5).

What does it mean when you suspend your phone?

Suspending your device essentially means suspending the phone number associated with your device. Here’s what happens when you suspend your device/number: your device can no longer send or receive calls or texts and cannot access the cellular data network.

How do I Unsuspend my phone?

Reactivate wireless serviceGo to Account & services > My wireless.Scroll and select the device you want to unsuspend > Manage device & features.If prompted, select See device options.Next to the suspended device, select Reactivate.Follow the prompts to reactivate service on your device.

What do I do if my Verizon account is locked?

Account Locked. Please contact Customer Service at 1.800. 922.0204 to access your online account.

How long does it take Verizon to turn phone back on?

Your service is usually ready to use within one hour of reconnecting.

Can you cancel a line with Verizon?

The only way to cancel is to head into a Verizon store in person or call Verizon’s customer service line. They need to be able to verify who you are before they go losing any money – ahem, canceling someone’s account. If you want to cancel, you can call Verizon’s cancellation line at 1-844-837-2262.

How do I reactivate my suspended Verizon phone?

Re: how can i reactivate my phoneGo to the Suspend or Reconnect Service page in My Verizon.Select the mobile number you want to reconnect service for.Click Next.Click Submit to reconnect service for the same device.

What happens if I suspend a device on Verizon?

If you’re unable to use your device temporarily, you can suspend your service to prevent unauthorized use or charges. When you suspend a line of service, you won’t be able to make or receive calls or text messages or access the Verizon Wireless data network.

How do you reactivate a number?

If not follow the below steps.Try to request re-activation of your SIM card to respective customer care.Visit nearest customer care store and submit reactivation request.Provide Address and Photo Id proofs.You may receive a confirmation call form customer care and then your number will be re-activated.

How do I access my Verizon account?

Navigate to the Verizon wireless website and navigate Sign In (upper-right) > My Account. Enter the User ID or the 10-digit mobile number, the password then click Sign in.

Does Verizon charge to suspend line?

It is free only if you suspend via your on-line My Verizon account; if you call Customer Service and have them do the suspension, there is a charge. If you suspend without billing, your contract will be extended for the amount of time of your suspension.

How long does it take to reactivate a suspended phone?

It can take up to 24 hours to unblock the device.

How do I pay a closed Verizon account?

You can make a payment on a closed account at verizonwireless.com/paymybill.

How long can you suspend Verizon service?

Your service can be suspended between 30 days to 11 months. You need to have the service for 90 days prior to it being suspended, and you must have at least 3 months of active service in any calendar year.

Why would my Verizon account be locked?

I haven’t signed in to My Verizon in a long time. … My Verizon accounts can remain dormant, meaning that you don’t sign in, for a maximum of 2 years. After that time, you’ll be locked out and need to contact us. However, if you have Auto Pay set up, your account isn’t considered dormant even if you don’t sign in.